Support

Having knowledgeable and reliable tech support services is CRITICAL to ensuring your security system is always up and running!

Here at CLEAR IT SECURITY, all of the products and services we offer are supported by the same tech experts that install them so you’re never left talking to someone who doesn’t know your setup. Even if you didn’t purchase your existing system from us, we offer:

Support Options

FREE 24/7 Self-Service

Online Support

Find manuals, how to guides and software available for your CITS products here.

No Trip Charge

Remote Support

Schedule a fast and convenient remote support session with one of our expert security techs.

Schedule Now

In-Home or Business

On-Site Support

Sometimes you need a tech on-site to assist with issues. Schedule a convenient time here.

Schedule Now

Support is included free for the first 90 days after a CITS system is installed, and thereafter if an authorized service and support maintenance agreement is signed. Limited phone, text and email support is always available.

Check out our 5-star ratings and reviews!

CLEAR IT SECURITY

4.8

Based on 19 reviews

Shawn Carlson

07:01 24 Jun 19

Initial install went well and we were satisfied with 8 camera secruirty system. Seven months later one camera stops working. Contacted owner to come look at it. Owner no showed appointment day two weeks in a row with little or no communication from his end.

Frank Lioce

14:10 21 May 19

On Sunday, May 5, 2019, Jason came by at about 4pm, to work on my CCTV system. He replaced a camera that had stopped working at night. He uploaded the new iVMS 4200 Lite to my PC and laptop. He checked to make sure the iVMS 4500 was working correctly on my 2 cell phones. He uploaded a security and function update to my CCTV software. He adjusted all settings to provide a clear, crisp picture on all devices. Jason is professional and knowledgeable. He makes sure things work not only to his satisfaction, but to yours. Jason is fair and reasonable in his pricing. I will not hesitate to use Clear It Security in the future when needed. Great work!!!

Debbie Chirillo

03:17 17 Aug 18

Jason is extremely knowledgable in his trade. He solved a very complex problem at our home and we are grateful. We would recommend Jason to anyone who is looking for excellent service and product.

Akash Patel

13:58 11 Jun 18

Jason is a great guy to work with. You can really tell his first priority is not the money and that it is to help people. I will definitely do business with Clear IT again.

Adam Pierce

21:18 11 May 18

I shopped around for months to get some security cameras installed. I finally came across Clear IT Security and decided to give them a try because my other quotes seemed to be a little high. Jason came out and gave me a really good quote. He was very professional and showed me a couple of ways he could do the project. Needless to say, he did an awesome job and I feel much better about having the cameras installed. I recommend anyone looking to get security cameras installed to check with Clear IT Security before you buy.

Riff Raff

22:02 08 Jan 18

After a few quotes, Jason was the the one offering the most for the best value. He came when we were available for the installation and worked with us to ensure we got what we needed out of the system. I would highly recommend.

Jorge Guzman

06:05 01 Jul 17

Great job. great price.i would definitely recommend Clear IT Security

Phillip Clay

22:48 08 Jun 17

With my child home alone sometimes I needed as much security as possible. Only problem was my budget was small. Jason was able to install my doorbell camera and other devices. You will NOT find personal attention like this anywhere else. Really understood my needs and knocked it out of the ballpark. Thank you so much!!

Zerlene Spain

00:52 19 May 17

Jason has shown extensive skill and was so very helpful in solving all the questions I had. I will feel free to call on him in the future.

Sandi George

15:24 11 May 17

I needed a security camera for my mother's safety in an asst'd living/long term care facility. Jason met me and assessed what was needed, ordered camera and router then installed a couple of days later. He was very professional and knowledgeable. Peace of mind knowing I can check on her and she is safe. Highly recommend CLEAR IT SECURITY !

David Pfitzinger

23:24 08 Apr 17

The choice was clear

Jason Pendergrass

14:40 08 Apr 17

Next Reviews

Clear It Security

5.0

Based on 11 reviews

Melody Orrantia

2019-05-07T19:52:06+0000

Responsive, reasonable price, very competent tech

Sherry Avaritt

2018-09-05T00:16:39+0000

8/14/18 Jason worked his way through our home security camera system, making adjustments, replacing one camera, and... reworking some of the wiring to make it safer, relocating the router, along with replacing our doorbell camera. He is very professional and well educated to the service he performs. He believes in making it right the first time. He works hard and does not waste time. He worked straight through 6 hours without any breaks. His rates are very reasonable. We would gladly request him again for future needs and strongly recommend him to anyone needing his services.read more

Martha Pendergrass

2017-08-18T22:38:21+0000

Sandi Mann George

2017-05-11T14:44:15+0000

I needed a security camera for my mother's safety in an asst'd living/long term care facility. Jason met me and... assessed what was needed, ordered camera and router then installed a couple of days later. He was very professional and knowledgeable. Peace of mind knowing I can check on her and she is safe. Highly recommend CLEAR IT SECURITY !read more

2017-04-14T04:02:13+0000

Monty Anderson

2014-01-09T20:27:51+0000

I have used Computer Care Now for both my laptop and home PC and no one is more professional and knowledgeable than... these folks! They fixed both problems quickly and the price was very reasonable. I’ve used people from the newspaper ads and Craig’s list before but never again! Computer Care Now has my business for life!read more

Tracie Norman

2014-01-09T12:23:25+0000

Cody Williams

2014-01-09T04:19:45+0000

Mary Grassia

2014-01-09T04:18:27+0000

Tabitha Castillo

2014-01-08T18:54:55+0000

2014-01-08T18:49:45+0000

Excellent customer service. No job was too small or too big these guys. Best service I have had. Worked within my... budget. Thank you.read more