iVMS-4500 app is available on Android and iOS devices for versatile video management of Hikvision OEM DVRs, NVRs, IP cameras, encoders, decoders and other Hikvision products. This guide will help you to download, install and configure iVMS-4500 on your Android or Apple iOS device.

iVMS-4500 app provides multiple remote system functions including real-time live camera view, date/time search of events and recorded video playback, capture and save live pictures/video, PTZ camera controls, control of alarm output and configuration of the devices connected via a Wi-Fi or cellular 3G/4G LTE data connection. Supports Hik-Connect, IP address and Dynamic DNS domain name connections.

When properly configured by CLEAR IT SECURITY it can be used to meet the needs of your remote monitoring task. With it’s easy-to-use operations and intuitive interface, this software can be used by surveillance projects of various sizes and needs.

Please note: IP address and Dynamic DNS domain name connections require an internet routable IP address and port forwarding configured to forward ports 80, 8000 and 554 to your DVR/NVR/camera’s internal IP address. Also, the IP address should be allocated in the router or set to static IP on the DVR/NVR/camera’s interface to prevent the internal IP address from changing. Also, changing the router or restoring factory defaults will require re-setup of any settings configured on the router. Hik-Connect is a P2P Cloud Service that does not require opening of ports and will work with double-NAT internet configurations such as cellular networks.

Download and install the latest iVMS-4500 app on your Android or iOS device

Depending on your device follow the instructions below to download and install the app.

Hikvision iVMS-4500 Android app in Play Store

If you have an Android device:

Open the Play Store on your phone or tablet and search for: iVMS-4500 and click on INSTALL when you find the app by HIKVISION HQ.

Alternatively, you can use the following link to install the app remotely using your Google account:


Please note: Depending on your internet speed it may take a few minutes to download and install on your device.

Compatibility: Requires Android OS version 4.0 or higher. Supports most phone and tablet devices running Android OS.

Hikvision iVMS-4500 lite Apple iOS app in App Store

If you have an Apple iOS device:

Open the App Store on your iPhone or iPad and search for: iVMS-4500 lite and click on GET when you find the app by Hikvision Digital Technology Co.,Ltd.

Alternatively, you can use the following link to install the app remotely using your Apple ID:


Please note: Depending on your internet speed it may take a few minutes to download and install on your device.

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Need help installing Apple apps? Click here or if you forgot your password click here
Hikvision iVMS-4500 app Select Region

Configure iVMS-4500 app for your Region on your mobile device

Once you have downloaded and installed iVMS-4500, find the app on your device and open it.

Upon opening the app, you will be required to select the region it’s being used in.

Touch the Select Region (pencil icon)

Select America then scroll up or down until you see USA

Select USA — if you happen to select the wrong one it can be changed later from the main menu by selecting Configuration > Region.

Configure iVMS-4500 app for your camera’s connection

Depending on the connection method setup and provided by CLEAR IT SECURITY, follow the instructions below.

Hikvision iVMS-4500 app Hik-Connect on MenuIf you are using Hik-Connect:

Tap on the 3 horizontal lines (menu button) in the top-left corner of the app.

When the menu appears (see example on right), tap on Hik-Connect or Not Logged in at the top of the screen shown in the example on the right.

You will be taken to another screen that says Please login first. Tap on the Login (button).

If you do not already have an account, tap Register HIK-Connect to create an account or Forgot Password if your password needs to be reset.

If you already have an account, simply enter the login information and tap Authorized login By HIK-Connect (blue button)

Upon successful login, the Hik-Connect screen will appear. Any previously registered systems will be listed here. If your system is already listed, simply click on the name of the system you wish to connect to. You can start a live view by tapping on the Live View button at the bottom of the screen.

To add a system to your Hik-Connect account, click on the + (plus sign) at the top right side of the app screen. Now scan the QR code or tap the pencil icon on the top right to manually enter the 9-digit Serial # shown in the DVR/NVR’s system information screens or provided by CITS. Confirm the 6-digit verification code as well to complete the setup.

If you are connecting via IP address or Dynamic DNS domain name:

Tap on the 3 horizontal lines (menu button) in the top-left corner of the app and select Devices. To begin adding a device, tap the + (plug sign) at the top right corner and tap Manual Adding as shown below. Once your device has been added it will be listed here.

On the New Device screen enter the information provided by CITS or the appropriate values for your system.

Alias: type a name you wish to call your system.

Register Mode: Select IP/Domain

Address: enter your public IP address or Dynamic DNS (DDNS) name

Port: 8000 (unless changed)

User Name: enter your CITS provided user name

Password: enter your CITS password

Leave the camera # as is. To save, tap the save icon at the top-right corner of your screen.

If everything is correct, you should now be able to live view the cameras and remote playback video in the iVMS-4500 app.